Collections Representative

Wells Fargo

2+ years account resolution experience
Customer contact environment experience
On-site work attendance required
Wells Fargo is seeking a Collections Representative to evaluate customer situations and negotiate repayment terms for delinquent accounts

Job Summary

  • Wells Fargo is seeking a Collections Representative to evaluate customer situations and negotiate repayment terms for delinquent accounts.
  • The role requires utilizing advanced knowledge of company products and procedures while interacting with internal and external customers.
  • Candidates must be able to attend the full duration of required training and work additional hours as needed.

Matching Summary

Wells Fargo is seeking a Collections Representative to evaluate customer situations and negotiate repayment terms for delinquent accounts.

Skills & Requirements

Must-have

  • 2+ years account resolution experience
  • Customer contact environment experience
  • On-site work attendance required

Nice-to-have

  • Experience with specialized outstanding balances
  • Advanced knowledge of company policies
  • Proactive quality improvement mindset

Key Requirements

  • 2+ years of account resolution or customer service experience
  • Ability to work on-site at the posted location
  • Completion of required training period

Work Rights

Not specified

Tailored Resume

Cover Letter