Lead Account Executive - Merchant And Acquirer Support

Capital One

Remote
Base: $109,900 - $125,400; bonus/equity: performan...
Fully remote
Operational support for business partners
Project managing partner onboarding
Training on proprietary tools
The Lead Account Executive provides essential operational support for business partners, including project managing partner and product onboarding, and training partners on proprietary tools and systems

Job Summary

  • The Lead Account Executive provides essential operational support for business partners, including project managing partner and product onboarding, and training partners on proprietary tools and systems.
  • The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while also resolving escalated customer issues.
  • This is a client-facing role requiring approximately 10% travel and is eligible to earn performance-based incentive compensation.

Matching Summary

The Lead Account Executive provides essential operational support for business partners, including project managing partner and product onboarding, and training partners on proprietary tools and systems.

Salary

Base: $109,900 - $125,400; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Operational support for business partners
  • Project managing partner onboarding
  • Training on proprietary tools
  • Resolving escalated customer issues
  • Managing operational relationships
  • Risk management

Nice-to-have

  • Subject Matter Expert on systems
  • Driving continuous improvement
  • Holistic solutions for clients

Key Requirements

  • 4 years payments industry experience
  • High School Diploma or equivalent
  • 6+ years payments industry experience
  • Bachelor’s Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter