Responsible for interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy
Job Summary
Responsible for interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy.
Ensuring all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely.
Participating in resident after hours events and may be responsible for certain community outreach efforts to market the desirability of the community.
Matching Summary
Responsible for interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy.
Salary
Competitive hourly compensation; commission potential for new and renewed leases; Not specified
Skills & Requirements
Must-have
Community product knowledge
Fair housing compliance
Lease policies understanding
Area market conditions knowledge
Property management software proficiency
CRM software proficiency
Exceptional customer experiences
Teamwork and collaboration
Nice-to-have
Personal approach
Community-focused culture
Initiative in problem-solving
Anticipate resident issues
Key Requirements
Previous customer service experience required
Leasing and/or sales experience highly preferred
Proficiency in property management software and Microsoft Office
Experience with Yardi Voyager, Rent Café, and CRM preferred
Excellent written and verbal communication skills
Ability to quickly develop rapport with prospective residents