Customer Success Account Manager

IQVIA UK

Taguig City, Philippines
Consultative account management
Revenue growth
Customer relationship management
Secure and retain business through professional, consultative, proactive account management activities directed at decision-makers and decision influencers at existing IQVIA clients

Job Summary

  • Secure and retain business through professional, consultative, proactive account management activities directed at decision-makers and decision influencers at existing IQVIA clients.
  • Actively identify potential new business opportunities within specified customer account(s) and cultivate strong, long-term relationships with key decision-makers.
  • Establish and execute a comprehensive account plan for each assigned client, ensuring appropriate strategy/solution is proposed and monitoring actions and results against plans.

Matching Summary

Secure and retain business through professional, consultative, proactive account management activities directed at decision-makers and decision influencers at existing IQVIA clients.

Skills & Requirements

Must-have

  • consultative account management
  • revenue growth
  • customer relationship management
  • IQVIA Technology and Analytics products
  • Salesforce CRM
  • Gainsight Customer Success Management Platform

Nice-to-have

  • ability to set vision
  • ability to influence outcomes
  • team-orientation

Key Requirements

  • minimum of four (4) years related experience
  • Life Sciences industry experience
  • Technology products experience
  • Account Management experience
  • Bachelor’s degree or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter