Associate Director, Servicenow Platform Engineering - Platform Management

Merck & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow platform administration
Devops practices
Integration methods
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.
  • Lead initiatives to enhance operational maturity, integrations robustness, instance hardening, and quality engineering within the ServiceNow platform.
  • Develop and monitor KPIs and metrics to assess the health and performance of the platform and data, providing regular updates to leadership.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.

Skills & Requirements

Must-have

  • ServiceNow Platform Administration
  • DevOps practices
  • integration methods
  • operational best practices
  • CI/CD into release engineering
  • platform architecture framework

Nice-to-have

  • Now Assist
  • Virtual Agent
  • Atlassian Products
  • Operational Playbooks
  • data-backed approaches

Key Requirements

  • Minimum 10 years of relevant work experience
  • MSc Degree or BSc Degree in Computer Science, Data Science, Information Technology, or related field, or equivalent experience
  • At least 1 Certified Implementation Specialist certifications across 3 areas
  • Experience with design, development, delivery and support of integration solutions

Work Rights

Not specified

Tailored Resume

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