Duty Manager

Sofitel Brisbane Central

Sunshine Coast, Australia
On-site
Lead and support front office team
Manage guest check-in/check-out process
Manage guest feedback
As Duty Manager, you’ll be a key leader in ensuring the smooth daily operations of the resort, training and supporting your team to deliver exceptional service

Job Summary

  • As Duty Manager, you’ll be a key leader in ensuring the smooth daily operations of the resort, training and supporting your team to deliver exceptional service.
  • Responsibilities include leading and supporting the Front Office team, managing guest feedback, fostering clear communication, and promoting a safe, inclusive, and values-driven workplace culture.
  • Accor offers endless career development opportunities, access to global accommodation and F&B discounts, and a sophisticated modern training platform.

Matching Summary

As Duty Manager, you’ll be a key leader in ensuring the smooth daily operations of the resort, training and supporting your team to deliver exceptional service.

Skills & Requirements

Must-have

  • Lead and support Front Office team
  • Manage guest check-in/check-out process
  • Manage guest feedback
  • Foster clear communication across departments
  • Promote safe and inclusive workplace

Nice-to-have

  • Energised by people
  • Thrive in fast-paced environments
  • Passionate about growth
  • Lead with purpose
  • Calm under pressure

Key Requirements

  • Demonstrated leadership experience in hotel/resort
  • Strong interpersonal skills
  • Confident communicator
  • Flexible, adaptable
  • Willingness to work rotating roster

Work Rights

Not specified

Tailored Resume

Cover Letter