Lead Developer – Servicenow Cmdb

KONE

Chennai, India
Servicenow cmdb/csdm
Servicenow discovery
Servicenow service mapping
Lead the implementation of CSDM-aligned CMDB architecture across Foundational, Design, Manage Technical Services, and Sell/Consume domains

Job Summary

  • Lead the implementation of CSDM-aligned CMDB architecture across Foundational, Design, Manage Technical Services, and Sell/Consume domains.
  • Guide troubleshooting of complex Discovery, IRE, and data reconciliation issues and lead hands-on development using Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.

Matching Summary

Lead the implementation of CSDM-aligned CMDB architecture across Foundational, Design, Manage Technical Services, and Sell/Consume domains.

Skills & Requirements

Must-have

  • ServiceNow CMDB/CSDM
  • ServiceNow Discovery
  • ServiceNow Service Mapping
  • Identification and Reconciliation Engine (IRE)
  • CMDB Health KPIs
  • ServiceNow integrations (REST, SOAP)

Nice-to-have

  • ITOM teams collaboration
  • customer service and teamwork
  • innovative and collaborative working culture
  • sustainability integral part of culture

Key Requirements

  • 5+ years ServiceNow Development experience
  • Active CIS-Data Foundations certification
  • Active CIS-Discovery certification
  • Active CIS-Service Mapping certification
  • Solid understanding of IT infrastructure
  • Experience with full SDLC using scrum/agile

Work Rights

Not specified

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