Service Manager / Assistant Service Manager (johor Bahru)

KONE Bahrain

Johor Bahru, Malaysia
**
Ensure customer satisfaction
Manage service operations
Optimize resources and costs
** KONE Bahrain is seeking a Service Manager/Assistant Service Manager in Johor Bahru, Malaysia, responsible for managing service operations and customer relations in the elevator and escalator industry. The ideal candidate should have a strong background in service operations, leadership skills, and a customer-focused approach. **

Job Summary

  • The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.
  • This role is responsible for managing service operations, optimizing resources, and ensuring compliance with safety and quality standards.
  • KONE moves over one billion people every day and is a global leader in the elevator and escalator industry.

Matching Summary

Match Score: 75

** KONE Bahrain is seeking a Service Manager/Assistant Service Manager in Johor Bahru, Malaysia, responsible for managing service operations and customer relations in the elevator and escalator industry. The ideal candidate should have a strong background in service operations, leadership skills, and a customer-focused approach. **

Skills & Requirements

Must-have

  • Ensure customer satisfaction
  • Manage service operations
  • Optimize resources and costs
  • Drive service repair sales
  • Ensure end-user safety
  • Develop and motivate technicians

Nice-to-have

  • Improve urban life flow
  • Collaborative working culture
  • Proactive and results-driven

Key Requirements

  • Bachelor's degree in Engineering, Business, or related field
  • Minimum 5 years of experience in service operations
  • Experience in elevator or escalator industry preferred
  • Strong leadership and people management skills
  • Excellent customer relationship management
  • Knowledge of safety regulations and industry standards

Work Rights

Not specified

Tailored Resume

Cover Letter