The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts
Job Summary
The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts.
This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments.
If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities.
Matching Summary
The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts.
Salary
Base: £30,000 - £40,000; Bonus/Equity: plus bonus; Benefits: Not specified
Skills & Requirements
Must-have
Drive customer retention and growth
Identify client pain points
Develop tailored solutions
Maintain regular communication with customers
Host business reviews
Act as primary liaison
Nice-to-have
Continuous professional growth
Leadership opportunities
World-class facilities
Commitment to diversity
Key Requirements
2-4 years of experience in outside sales, inside sales management, or pre-sales
2-4 years of experience in a Customer Success role preferred
Completed Bachelor’s Degree or relevant work experience
Ability to travel to SHI, Partner, and Customer Events