Minimum two years office-based customer service experience
Proficient in ms office applications
High degree of attention to detail
The Client Relationship Specialist serves as the first line of support for clients and the business at Medserv
Job Summary
The Client Relationship Specialist serves as the first line of support for clients and the business at Medserv.
Responsibilities include managing new client onboarding, resolving issues with the Operations team, and ensuring timely completion of all requests.
The company offers a competitive salary, quarterly bonus scheme, private medical insurance, and various other benefits including gym membership and pension contributions.
Matching Summary
Match Score: 85
The Client Relationship Specialist serves as the first line of support for clients and the business at Medserv.
Salary
Base: £27,000 - £29,000; Bonus/Equity: Quarterly bonus scheme; Benefits: Private medical insurance, gym membership, life assurance, pension contribution
Skills & Requirements
Must-have
Minimum two years office-based customer service experience
Proficient in MS Office applications
High degree of attention to detail
Strong communication skills for client engagement
Ability to work collaboratively within a team
Nice-to-have
Healthcare industry knowledge preferred
Previous client account or relationship role experience
Experience with CRM platforms like Salesforce
Customer-oriented attitude
Experience taking inbound and outbound calls
Key Requirements
Two years minimum office-based customer service experience