Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, emphasizing experience in end-to-end payroll processing specifically for Germany and/or Switzerland. The role is fully remote and requires fluency in German, along with strong client-facing and analytical skills
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will act as the main point of contact for urgent issues and customer escalations, often joining video calls to find quick solutions.
The position offers opportunities for continuous learning, career development, and competitive compensation within a fully remote, global team.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, emphasizing experience in end-to-end payroll processing specifically for Germany and/or Switzerland. The role is fully remote and requires fluency in German, along with strong client-facing and analytical skills.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing customer service skills
Nice-to-have
Experience working in remote environments
Ability to mentor and support colleagues
Adaptability in fast-paced international settings
Proficiency with asynchronous communication tools
Analytical problem-solving for complex escalations
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland
Professional fluency in German required
Deep understanding of payroll tax regulations within the DACH region
Experience in client-facing roles
Availability to work Saturday through Wednesday shifts including weekends