Customer Service Representative

The Pet Palace

Heritage Pet, CO, United States
Base: $17.51ph doe; bonus/equity: tips; benefits: ...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative at Heritage Pet

Job Summary

  • We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative at Heritage Pet.
  • You’ll be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins and check-outs, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.51/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative at Heritage Pet.

Salary

Base: $17.51/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints with patience
  • Keeping the lobby clean
  • Escorting pet guests

Nice-to-have

  • Concierge skills
  • Chaos coordinator
  • Fluent in human and hound
  • Pet-obsessed professionals
  • Creative innovation

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred
  • Availability on evenings, weekends, and holidays
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter