USER EXPERIENCE RESEARCHERS PTE. LTD. is seeking an Application Support Engineer to provide second-line support for production and staging systems, focusing on troubleshooting, incident management, and operational excellence. The ideal candidate will have 3-5 years of relevant experience and strong technical expertise, particularly in application log analysis, Linux environments, and cloud platforms
Job Summary
This role involves providing second-line support for production systems while investigating errors and performance issues.
Candidates must conduct root cause analysis and implement corrective actions to reduce incident recurrence within SLA timelines.
The position requires collaboration with DevOps teams and vendors to resolve complex technical issues in a high-availability environment.
Matching Summary
Match Score: 85
USER EXPERIENCE RESEARCHERS PTE. LTD. is seeking an Application Support Engineer to provide second-line support for production and staging systems, focusing on troubleshooting, incident management, and operational excellence. The ideal candidate will have 3-5 years of relevant experience and strong technical expertise, particularly in application log analysis, Linux environments, and cloud platforms.