Caregivers in the Patient Registration Area are the first point of contact for many of Akron General’s patients
Job Summary
Caregivers in the Patient Registration Area are the first point of contact for many of Akron General’s patients.
As a Patient Access Representative, you will ensure patients, families and visitors have an exceptional experience, from the moment they enter the hospital to the time they return home.
This position is a great steppingstone to others in Customer Service or departments within the Cleveland Clinic system.
Matching Summary
Caregivers in the Patient Registration Area are the first point of contact for many of Akron General’s patients.
Skills & Requirements
Must-have
Exceptional patient experience
Collect payments and maintain security
Obtain demographic and insurance information
Schedule services accurately
Nice-to-have
Serving the community
Treating patients as family
Collaborative team environment
Key Requirements
High School Diploma or GED
One year customer service experience or higher education