Customer Service Agent - Sba

Southwest Airlines

SBA, California, US
Base: $20.65 ph; bonus/equity: potential for annua...
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Friendly service to customers
Positive relationships with customers
Cooperative spirit
** Southwest Airlines is seeking a Customer Service Agent for its SBA location in California. The role involves providing exceptional service to customers at various points in the airport, with a focus on teamwork and effective communication. **

Job Summary

  • We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.
  • As a Customer Service Agent at Southwest, you’ll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly.
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too).

Matching Summary

Match Score: 75

** Southwest Airlines is seeking a Customer Service Agent for its SBA location in California. The role involves providing exceptional service to customers at various points in the airport, with a focus on teamwork and effective communication. **

Salary

Base: $20.65 per hour; Bonus/Equity: Potential for annual profit-sharing contribution; Benefits: Fly for free, Retirement Savings Plan, health insurance

Skills & Requirements

Must-have

  • friendly service to customers
  • positive relationships with customers
  • cooperative spirit
  • legendary customer service
  • handling ticketing and check-in
  • operating computerized point-of-sale system

Nice-to-have

  • creativity and innovation encouraged
  • friendly face welcoming customers
  • support customers during disruptions
  • friendly attitude, teamwork, and patience
  • foreign language skills desirable

Key Requirements

  • resident of the State of California
  • obtain a SIDA badge
  • meet all local airport requirements
  • U.S. citizenship or current authorization to work
  • at least 18 years of age

Work Rights

U.S. citizenship or current authorization to work

Tailored Resume

Cover Letter