Customer Service Representative

The Pet Palace

291
Base: $16.00ph doe; bonus/equity: tips; benefits: ...
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Handling phones and customers
Welcoming pet parents and pets
Managing check-ins and check-outs
** The Pet Palace is seeking a Customer Service Representative who is passionate about pets and customer service. The role requires multitasking and effective communication skills to create a welcoming environment for both pet parents and their furry companions. **

Job Summary

  • We are revolutionizing the pet industry and looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/outs, and handling cash/cards.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $16.00/hour DOE + tips.

Matching Summary

Match Score: 75

** The Pet Palace is seeking a Customer Service Representative who is passionate about pets and customer service. The role requires multitasking and effective communication skills to create a welcoming environment for both pet parents and their furry companions. **

Salary

Base: $16.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and pets
  • managing check-ins and check-outs
  • responding to complaints professionally
  • keeping lobby clean and welcoming

Nice-to-have

  • fluent in human and hound
  • part concierge, part chaos coordinator
  • pet-obsessed professionals
  • united team working together

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter