Case Manager - Specialised Insurance

EML

Sydney, Australia
Fully remote
End-to-end claims process management
Physical and psychological claims
Stakeholder liaison
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process

Job Summary

  • As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
  • Your empathetic and supportive approach will help injured workers navigate their recovery journey with confidence.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.

Matching Summary

As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.

Skills & Requirements

Must-have

  • End-to-end claims process management
  • Physical and psychological claims
  • Stakeholder liaison
  • Recovery and return to work planning
  • Customer service experience

Nice-to-have

  • Empathetic and supportive approach
  • Clinical experience transfer
  • Values-driven environment
  • Proactive and strategic thinking
  • Active listening skills

Key Requirements

  • Allied health background
  • Case management experience
  • Customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter