In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with
Job Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
We are looking for a Customer Banking Specialist to join our Carnarvon branch on a part time basis!
Matching Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Skills & Requirements
Must-have
Build personal connection with customers
Respond to transactional needs
Complete Financial Health Checks
Process loan and credit card applications
Adhere to Bank's processes and procedures
Capture customer feedback and drive improvement
Nice-to-have
Passion for service excellence
Comfortable working independently
See the big picture for customers
Genuine passion for the customer
Participate in community events
Key Requirements
Must be available to cover predetermined roster
Ability to ask the right questions and find the right solutions
Act with integrity and place the customer at the centre