Shelter Manager, Operations Officer Ii (ncs) - Mayor's Office Of Homeless Services

Baltimore City

Baltimore, US
Base: $76,299.00 - $99,188.00 annually; bonus/equi...
On-site
Emergency shelter operations
Crisis management response
Coordinated entry system
This position oversees the emergency services program and activities for homeless persons, reporting to the Deputy Director of Mayor’s Office Human Services

Job Summary

  • This position oversees the emergency services program and activities for homeless persons, reporting to the Deputy Director of Mayor’s Office Human Services.
  • Essential functions include coordinating daily operations of the crisis system of care, planning and evaluating emergency shelter services, and working with partner agencies to improve service delivery.
  • The role requires a Bachelor's degree in a related field, four years of experience in administrative/operations work with direct experience in emergency shelters and crisis care, and a valid Maryland driver's license.

Matching Summary

This position oversees the emergency services program and activities for homeless persons, reporting to the Deputy Director of Mayor’s Office Human Services.

Salary

Base: $76,299.00 - $99,188.00 Annually; Bonus/Equity: Not specified; Benefits: Medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans, wellness programs, support groups, and workshops.

Skills & Requirements

Must-have

  • Emergency shelter operations
  • Crisis management response
  • Coordinated entry system
  • Program development and evaluation
  • Public health crisis response

Nice-to-have

  • Client outcome improvement
  • Data analysis for program modification
  • Collaboration with community groups

Key Requirements

  • Bachelor's degree in business administration, public administration, management or related field
  • Four years of experience in professional level administrative, operations, or technical work
  • Direct experience with emergency shelters, crisis care for unhoused people and coordinated care systems
  • Valid Maryland Class C Noncommercial driver's license

Work Rights

Not specified

Tailored Resume

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