Cbs Customer Service Representative (recent Graduate)
Michelin Group
Querétaro, Mexico
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Order entry and follow-up
Customer claim resolution
Process implementation
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Michelin is seeking a recent graduate to join their team as a Customer Service Representative in Querétaro, Mexico. The role involves supporting customer order processes, ensuring excellent service, and maintaining communication across various teams within the company.
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Job Summary
Guarantees the correct implementation of processes assigned to support the team’s activities.
Helps customers with daily order requirements, follows up on orders with carriers and warehouses, and serves as mediator when necessary.
Exceeds service levels to provide an amazing customer experience and suggests alternative solutions for efficiency and improvement.
Matching Summary
Match Score: 75
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Michelin is seeking a recent graduate to join their team as a Customer Service Representative in Querétaro, Mexico. The role involves supporting customer order processes, ensuring excellent service, and maintaining communication across various teams within the company.
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