Advanced technical knowledge of contact centre technologies
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees
Job Summary
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
The Senior Solution Consultant plays a crucial role in the pre-sales organization, understanding customer needs and creating compelling business solutions.
This role involves showcasing innovative offerings and solutions for customers as part of complex sales deals.
Matching Summary
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
Skills & Requirements
Must-have
Strong technical knowledge of IT concepts
Experience implementing and integrating CRMs
Advanced technical knowledge of contact centre technologies