Customer Experience Manager

DCH Ford of Eatontown

Eatontown, NJ, United States
$50,000 to $90,000 + based on performance; commiss...
Customer vehicle purchase guidance
Vehicle selection assistance
Product features and benefits
As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers

Job Summary

  • As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.
  • We are dedicated to earning customers for life, taking personal ownership, improving constantly and having fun!
  • Competitive, performance-based pay is offered, along with comprehensive benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.

Salary

$50,000 to $90,000+ based on performance; commission based off individual payable gross and bonuses based on individual units sold and manufacturer approvability; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • customer vehicle purchase guidance
  • vehicle selection assistance
  • product features and benefits
  • customer follow up and relationship maintenance
  • use store management systems

Nice-to-have

  • team player
  • self-motivated goal achiever
  • fast-paced environment adaptability
  • fun work environment

Key Requirements

  • 2+ years previous sales experience
  • new car dealership experience preferred
  • Bachelor's Degree preferred
  • Acceptable driving record
  • valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter