Competitive Intelligence Senior Manager

Talkdesk

Salt Lake City, Utah, United States
Base: $120,000 - $148,000; bonus/equity: eligible ...
**
6+ years competitive intelligence experience
Strategic advisor to sales and product teams
Develop battle cards and sales training materials
** Talkdesk is seeking a Competitive Intelligence Senior Manager to lead their go-to-market strategy and operations, focusing on market insights, competitive intelligence, and pricing strategies. The ideal candidate will have a strong background in competitive intelligence and excellent communication skills to support various internal teams and drive strategic initiatives within the rapidly evolving customer experience market. **

Job Summary

  • This role leads Talkdesk's Go-to-Market Strategy & Operations function by designing initiatives that disseminate impactful competitive and market insights.
  • The successful candidate will translate complex market dynamics and emerging competitors into actionable strategies to position Talkdesk for leadership in the AI-driven CXA space.
  • Talkdesk offers an inclusive culture with uncapped paid time off, 14 paid holidays, and eligibility for equity and short-term incentives.

Matching Summary

Match Score: 75

** Talkdesk is seeking a Competitive Intelligence Senior Manager to lead their go-to-market strategy and operations, focusing on market insights, competitive intelligence, and pricing strategies. The ideal candidate will have a strong background in competitive intelligence and excellent communication skills to support various internal teams and drive strategic initiatives within the rapidly evolving customer experience market. **

Salary

Base: $120,000 - $148,000; Bonus/Equity: Eligible for long term incentives and short term bonuses; Benefits: Medical, Dental, Vision, Life, Disability, EAP, 401(k)

Skills & Requirements

Must-have

  • 6+ years competitive intelligence experience
  • Strategic advisor to sales and product teams
  • Develop battle cards and sales training materials
  • Analyze win/loss and competitor product launches
  • Influence product roadmap based on market insights

Nice-to-have

  • Experience in AI-driven automation markets
  • Ability to thrive in startup environments
  • Strong executive presence and presentation skills
  • Track record of driving projects with minimal guidance
  • Curious and innovative analytical mindset

Key Requirements

  • 6+ years experience in competitive intelligence or product marketing
  • Industry knowledge of contact centers and CRM SaaS products
  • Hands-on experience building marketing assets like pitch decks

Work Rights

Not specified

Tailored Resume

Cover Letter