(usa) Services Associate

Walmartpr

DALLAS, TX, United States of America
Base: $19.00 to $27.00; bonus/equity: performance-...
Excellent member service
Processing memberships upgrades
Completing daily deposits
Provides excellent member service by ensuring a seamless frontend experience, acknowledging the member and identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, promoting the Companys products and services, providing guidance and support related to member selfservice technology, processing member purchases, assisting with payments, returns, refunds and exchanges using appropriate procedures for different membership and payment types and assisting members with transactions utilizing registers or self checkout area

Job Summary

  • Provides excellent member service by ensuring a seamless frontend experience, acknowledging the member and identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, promoting the Companys products and services, providing guidance and support related to member selfservice technology, processing member purchases, assisting with payments, returns, refunds and exchanges using appropriate procedures for different membership and payment types and assisting members with transactions utilizing registers or self checkout area.
  • Follows Accounting Office procedures by preparing daily deposits, preparing and overseeing Cash Fund Transfers CFTs, investigating overages and shortages in cash register drawers andor Accounting Office and maintaining confidentiality and integrity of financial and personal information.
  • At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Matching Summary

Provides excellent member service by ensuring a seamless frontend experience, acknowledging the member and identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, promoting the Companys products and services, providing guidance and support related to member selfservice technology, processing member purchases, assisting with payments, returns, refunds and exchanges using appropriate procedures for different membership and payment types and assisting members with transactions utilizing registers or self checkout area.

Salary

Base: $19.00 to $27.00; Bonus/Equity: performance-based bonus awards; Benefits: Health benefits, 401(k), stock purchase, company-paid life insurance, PTO, parental leave, family care leave, bereavement, jury duty, voting, short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, Live Better U education benefit program

Skills & Requirements

Must-have

  • excellent member service
  • processing memberships upgrades
  • completing daily deposits
  • verifying member identification
  • maintaining FrontEnd cleanliness
  • assisting members with transactions

Nice-to-have

  • embraces differences in people
  • builds strong trusting relationships
  • motivates and influences others
  • acts in a selfless manner
  • demonstrates courage and resilience

Key Requirements

  • 6 months customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter