Competitive compensation; base salary with 401k ma...
On-site
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience by providing 24/7 care with a focus on both patients and staff well-being
Job Summary
VEG is dedicated to transforming the emergency veterinary experience by providing 24/7 care with a focus on both patients and staff well-being.
The role requires greeting customers with warmth, routing urgent medical calls to doctors, and providing compassionate guidance on financial options and end-of-life decisions.
Employees receive comprehensive benefits including health coverage starting day one, equity eligibility after one year, and significant travel stipends for professional growth.
Matching Summary
VEG is dedicated to transforming the emergency veterinary experience by providing 24/7 care with a focus on both patients and staff well-being.
Salary
Competitive compensation; Base salary with 401K match; Equity eligible after one year
Skills & Requirements
Must-have
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
Willingness to work noisy odorous environment
Strong multitasking in high stakes chaos
Nice-to-have
Empathetic people-centric approach
High emotional intelligence
Creative problem solving skills
Humility and team ownership
Curious nature for continuous learning
Key Requirements
2+ years of customer service experience
Availability for rotating night weekend holiday shifts
Comfort working in noisy environments with strong odors