Customer Outreach Specialist

Baxter

Houston, TX, US
Base: $17.70 ph; bonus/equity: not specified; bene...
Onsite
Customer service experience
Professional phone etiquette
Hipaa and federal regulations
Customer Outreach Specialists will be responsible for providing customer service and managing communication between the organization and its customers and patients

Job Summary

  • Customer Outreach Specialists will be responsible for providing customer service and managing communication between the organization and its customers and patients.
  • The individual who occupies this role must provide an exceptional customer experience via excellent communication and an empathetic understanding for our patients.
  • Baxter offers comprehensive compensation and benefits packages for eligible roles, including medical and dental coverage that start on day one.

Matching Summary

Customer Outreach Specialists will be responsible for providing customer service and managing communication between the organization and its customers and patients.

Salary

Base: $17.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer service experience
  • Professional phone etiquette
  • HIPAA and Federal regulations
  • Computer skills
  • MS Office proficiency

Nice-to-have

  • Empathetic understanding
  • Customer-centric focus
  • Medical industry experience
  • Bilingual skills
  • Team collaboration

Key Requirements

  • High School diploma or equivalent
  • 2+ years customer service or call center experience
  • Ability to be on-site
  • Ability to lift 30-40 lbs

Work Rights

Authorized to work for any employer in the U.S.

Tailored Resume

Cover Letter