Customer Service Representative

Georgetown TX Lifestyle

Georgetown, TX, US
Base: $19.29 - $24.17 hourly; bonus/equity: not sp...
Not specified (assumed in-person based on the nature of the job).
Two years customer service experience
Cash handling and reconciliation skills
10-key by touch proficiency
Georgetown TX Lifestyle is seeking a Customer Service Representative to provide exceptional service to customers regarding utility services, billing inquiries, and account management. The ideal candidate will have strong customer service skills, experience in a call center environment, and proficiency in computer systems

Job Summary

  • The role involves delivering outstanding customer service by promptly addressing inquiries regarding utility services, leaks, and billing concerns.
  • Employees will operate in both call-center and in-person environments to assist customers with service connections, disconnections, and transfers.
  • The position requires processing utility payments, reconciling cash drawers, and maintaining accurate records for water and electricity usage.

Matching Summary

Match Score: 85

Georgetown TX Lifestyle is seeking a Customer Service Representative to provide exceptional service to customers regarding utility services, billing inquiries, and account management. The ideal candidate will have strong customer service skills, experience in a call center environment, and proficiency in computer systems.

Salary

Base: $19.29 - $24.17 hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Two years customer service experience
  • Cash handling and reconciliation skills
  • 10-key by touch proficiency
  • Call center and in-person operations
  • Utility billing and meter reading analysis

Nice-to-have

  • Bilingual language skills preferred
  • Knowledge of Customer Self-Service Portal
  • Experience with utility rate structures
  • Strong problem-solving abilities

Key Requirements

  • High school graduate or equivalent
  • Valid Class C Texas driver's license required
  • Two years related customer service and cash handling experience

Work Rights

Not specified

Tailored Resume

Cover Letter