Director, Commercial Banking

NatWest Group

Cheltenham, United Kingdom
Hybrid
Customer satisfaction and brand advocacy
Drive business growth
Manage key stakeholder relationships
Lead the delivery of the business’ strategic objectives by leading a team of Relationship Managers responsible for commercial customers

Job Summary

  • Lead the delivery of the business’ strategic objectives by leading a team of Relationship Managers responsible for commercial customers.
  • Proactively drive customer satisfaction and brand advocacy with good quality customer and market interactions.
  • Develop, coach and maximise the capabilities of the team to instil a high performance culture with customers at the heart of everything we do.

Matching Summary

Lead the delivery of the business’ strategic objectives by leading a team of Relationship Managers responsible for commercial customers.

Skills & Requirements

Must-have

  • customer satisfaction and brand advocacy
  • drive business growth
  • manage key stakeholder relationships
  • leading organisational, operational and cultural change
  • proven risk assessment experience

Nice-to-have

  • thrive through diversity
  • positive presence in other parts of the business
  • trusted adviser for all customers

Key Requirements

  • Diploma in Lending Skills
  • in-depth knowledge of products and funding solutions
  • broad banking experience
  • high degree of commercial acumen
  • sound understanding of credit and lending principles

Work Rights

Not specified

Tailored Resume

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