Communication with external and internal customers
Data analysis using excel, access, sql
Issue resolution in transportation operations
A Trans Ops Representative facilitates communication between carriers, vendors, fulfillment centers, and internal teams to ensure timely freight pickup and delivery
Job Summary
A Trans Ops Representative facilitates communication between carriers, vendors, fulfillment centers, and internal teams to ensure timely freight pickup and delivery.
The role requires quick decision-making based on data trends to drive customer experience without compromising time.
The position operates within a 24x7 environment, providing real-time customer experience and resolving issues impacting business continuity.
Matching Summary
A Trans Ops Representative facilitates communication between carriers, vendors, fulfillment centers, and internal teams to ensure timely freight pickup and delivery.
Skills & Requirements
Must-have
Communication with external and internal customers
Data analysis using Excel, Access, SQL
Issue resolution in transportation operations
Understanding of logistics processes
Working in 24x7 operating environment
Nice-to-have
Process improvement ideation
Performance metrics development
Business impact analysis
Cross-functional collaboration
Key Requirements
Basic understanding of logistics
Ability to communicate clearly in written and oral form