Customer Service Representative

Joyful Paws Pet Hotel

Long Beach, CA, United States
Base: $17.50 - $18.00ph doe; bonus/equity: tips; b...
On-site
Fluent in human and hound
Multi-tasking like a pro
Answering phones with a smile
Joyful Paws Pet Hotel is seeking a Customer Service Representative who is passionate about both pets and people, with a focus on providing excellent customer experiences. The role involves engaging with pet parents, managing check-ins, and maintaining a welcoming environment, all while being part of a vibrant team culture

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $17.50 - $18.00/hour DOE + tips.

Matching Summary

Match Score: 85

Joyful Paws Pet Hotel is seeking a Customer Service Representative who is passionate about both pets and people, with a focus on providing excellent customer experiences. The role involves engaging with pet parents, managing check-ins, and maintaining a welcoming environment, all while being part of a vibrant team culture.

Salary

Base: $17.50 - $18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • multi-tasking like a pro
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • people-person and pet-person
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter