Medical Information Associate I (biomedical Professionals, Pharmacists, Nutritionists, Nurses, Biologists)
Thermo Fisher Scientific UK
São Paulo, Brazil
Native portuguese speaker
Strong english skills
Solid computer and keyboarding skills
Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service
Job Summary
Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service.
Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines.
Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products.
Matching Summary
Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service.
Skills & Requirements
Must-have
Native Portuguese speaker
Strong English skills
Solid computer and keyboarding skills
Respond to medical inquiries
Document interactions accurately
Nice-to-have
Positive and professional demeanor
Ability to work independently
Interpret medical and technical information
Organizational and time management skills
Key Requirements
High/Secondary school diploma or equivalent
Relevant formal academic/vocational qualification in life science field