Patient Service Facilitator - Patient Services - Day And Evening Shifts Including Weekends And Holidays

NewYork-Presbyterian

Brooklyn, New York, United States
Base: $29.10-$40.55phly; bonus/equity: not specifi...
Fully remote
High school diploma or ged required
Experience in healthcare setting preferred
Basic computer literacy required
This role provides centralized resources to patients, families, and staff to enhance communication and promote the patient experience

Job Summary

  • This role provides centralized resources to patients, families, and staff to enhance communication and promote the patient experience.
  • The position requires acting as a liaison to advocate for patient rights and resolve conflicts between parties.
  • NewYork-Presbyterian offers competitive benefits, comprehensive training, and a culture of respect, belonging, and inclusion.

Matching Summary

This role provides centralized resources to patients, families, and staff to enhance communication and promote the patient experience.

Salary

Base: $29.10-$40.55/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive and competitive benefits package

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Experience in healthcare setting preferred
  • Basic computer literacy required
  • Ability to make independent decisions
  • Strong problem solving skills required
  • Maintain strict confidentiality levels
  • Command of medical terminology

Nice-to-have

  • Bachelor's degree preferred
  • Professional training in Medical Interpretation
  • Certification from NBCCMI or CCHI
  • 6 months acute care interpreter experience
  • 500 hours field experience required
  • Two years of interpreter experience
  • Excellent customer service teamwork skills

Key Requirements

  • High school diploma/GED
  • 40 hours professional training in Medical Interpretation
  • Minimum 6 months healthcare interpreter experience
  • Minimum 500 hours field experience
  • Two years of interpreter experience
  • Nationally recognized language proficiency assessment
  • Certification from NBCCI or CCHI

Work Rights

Not specified

Tailored Resume

Cover Letter