Associate Field Service Engineer

cognex.cn

Fully remote
On-site modifications and optimizations
Installation, startup, testing, fault-finding
Customer point of contact
Assist with on-site modifications and optimizations to electrical, optical, and mechanical systems to deliver end-to-end solution performance

Job Summary

  • Assist with on-site modifications and optimizations to electrical, optical, and mechanical systems to deliver end-to-end solution performance.
  • Serve as the company's first point of contact for customers on administrative and technical matters, interpreting needs and escalating issues appropriately.
  • Demonstrate safety consciousness and keep current with product technology through training and self-study.

Matching Summary

Assist with on-site modifications and optimizations to electrical, optical, and mechanical systems to deliver end-to-end solution performance.

Skills & Requirements

Must-have

  • On-site modifications and optimizations
  • Installation, startup, testing, fault-finding
  • Customer point of contact
  • Technical analysis and troubleshooting
  • Java scripting and serial communications
  • Industrial controls and networking

Nice-to-have

  • Customer satisfaction focus
  • Proactive communication skills
  • Flexible work style
  • Team player
  • CAD capability

Key Requirements

  • 0-2 years technical experience
  • English language proficiency
  • Valid Driver's License
  • Availability for evening/weekend hours and on-call emergencies
  • Frequent overnight travel (70-90%)

Work Rights

Not specified

Tailored Resume

Cover Letter