The role involves leading the Service Delivery for Cash Operations reporting to the Director of Global Cash Operations in India
Job Summary
The role involves leading the Service Delivery for Cash Operations reporting to the Director of Global Cash Operations in India.
Candidates must ensure zero error delivery by enhancing controls, mitigating risks, and automating processes as much as possible.
The position offers comprehensive benefits including gender-neutral parental leaves, childcare assistance reimbursement, and sponsorship for industry certifications.
Matching Summary
The role involves leading the Service Delivery for Cash Operations reporting to the Director of Global Cash Operations in India.
Skills & Requirements
Must-have
12-15 years banking experience
Manage team of ~100 employees
SWIFT standards knowledge
Cash operations process expertise
Risk and control framework management
Payments processing and investigations
Nice-to-have
RPA and AI deployment experience
Strong stakeholder engagement skills
Continuous improvement mindset
Change management track record
Vendor management capabilities
Key Requirements
Minimum 12-15 years business experience in Banking/Cash Operations
Proven track record managing large teams (~100 employees)
Sound knowledge of Regulatory & Compliance frameworks
Experience with FX processes and Cross Border Remittances