Community Manager

Pcgtransitionjobs

Boston, MA, US
Base: $85,000.00 - $122,200.00 py; bonus/equity: p...
Community management on meta platforms
Consumer engagement and issue resolution
Brand reputation protection
This role plays a critical part in protecting brand reputation, building consumer trust, and strengthening loyalty through thoughtful, timely, and empathetic engagement

Job Summary

  • This role plays a critical part in protecting brand reputation, building consumer trust, and strengthening loyalty through thoughtful, timely, and empathetic engagement.
  • The Community Manager will serve as the frontline voice of the brands, ensuring consumers feel heard, supported, and valued across social platforms while providing actionable insights to internal teams.
  • Total rewards at P&G include salary, bonus (if applicable), and benefits, with compensation varying based on location, role, credentials, and experience.

Matching Summary

This role plays a critical part in protecting brand reputation, building consumer trust, and strengthening loyalty through thoughtful, timely, and empathetic engagement.

Salary

Base: $85,000.00 - $122,200.00 per year; Bonus/Equity: Possible bonus; Benefits: Included

Skills & Requirements

Must-have

  • Community management on Meta platforms
  • Consumer engagement and issue resolution
  • Brand reputation protection
  • Cross-functional collaboration
  • Exceptional written communication skills

Nice-to-have

  • Experience with social commerce and eRetail
  • Background in CPG or retail environments
  • Handling crisis or high volume engagement
  • Familiarity with social listening tools
  • Empathetic and consumer-first approach

Key Requirements

  • Bachelor's Degree in related field
  • Proven hands-on community management experience
  • Experience managing Meta, TikTok, and YouTube communities
  • Comfort managing high visibility brands
  • Immigration sponsorship not available

Work Rights

Not specified

Tailored Resume

Cover Letter