Customer Manager

Asda Stores Ltd

Clapham Junction, United Kingdom
Competitive salary; not specified; not specified
Customer path validation
Deliver great availability standards
Investigate and resolve price discrepancies
Lead the store’s service, ensuring customers have the very best experience from car park to checkout

Job Summary

  • Lead the store’s service, ensuring customers have the very best experience from car park to checkout.
  • Act on customer feedback, hold listening groups, and liaise with external partners to ensure standards are met.
  • Alongside a competitive salary, receive a 15% colleague discount, discretionary bonus, and access to flexible pay and wellbeing services.

Matching Summary

Lead the store’s service, ensuring customers have the very best experience from car park to checkout.

Salary

Competitive salary; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer path validation
  • Deliver great availability standards
  • Investigate and resolve price discrepancies
  • Execute effective action plans
  • Develop and manage teams
  • Strong customer service focus

Nice-to-have

  • Selling with personality
  • Serving customers with heart
  • Driving resilience
  • Encourage ownership and passion

Key Requirements

  • Experience as Team Leader, Supervisor or Manager
  • Retail operational knowledge
  • Experience managing change
  • Flexibility to work varied shifts

Work Rights

Not specified

Tailored Resume

Cover Letter