Customer Success Manager

Jobgether

India
On-site
Ai-driven platform experience
Enterprise client management
Saas product adoption strategy
This role sits at the intersection of customer strategy, SaaS product adoption, and commercial growth for enterprise clients

Job Summary

  • This role sits at the intersection of customer strategy, SaaS product adoption, and commercial growth for enterprise clients.
  • You will act as a trusted advisor helping senior stakeholders translate business goals into measurable outcomes through AI-powered solutions.
  • The position blends relationship management, technical problem-solving, and commercial ownership with direct impact on renewals.

Matching Summary

This role sits at the intersection of customer strategy, SaaS product adoption, and commercial growth for enterprise clients.

Skills & Requirements

Must-have

  • AI-driven platform experience
  • Enterprise client management
  • SaaS product adoption strategy
  • Data-driven workflow execution
  • Renewal and expansion ownership

Nice-to-have

  • Thrives in dynamic settings
  • Shapes processes from ambiguity
  • Trusted advisor to senior stakeholders
  • Highly collaborative team environment

Key Requirements

  • Experience managing complex customer programs
  • Strategic thinking and hands-on execution skills
  • Ability to build clarity from ambiguity

Work Rights

Not specified

Tailored Resume

Cover Letter