Intercom is seeking an AI Deployment Architect to drive successful implementations of Fin, their cutting-edge AI Agent, by shaping the deployment framework for customers
Job Summary
Intercom is seeking an AI Deployment Architect to drive successful implementations of Fin, their cutting-edge AI Agent, by shaping the deployment framework for customers.
The role involves conducting discovery sessions, developing tailored deployment plans, and creating change management methodologies to support customer transformations.
Benefits include competitive salary and equity, comprehensive medical, dental, and vision coverage, flexible PTO, and a 401k plan with match.
Matching Summary
Intercom is seeking an AI Deployment Architect to drive successful implementations of Fin, their cutting-edge AI Agent, by shaping the deployment framework for customers.
Salary
Base: $157,500-$188,125; Bonus/Equity: Corporate bonus program or sales incentive, stock in form of RSUs; Benefits: Comprehensive medical, dental, and vision coverage, flexible paid time off, paid Parental Leave Program, 401k plan & match
Skills & Requirements
Must-have
AI Agent deployment framework
customer data analysis
tailored deployment plans
change management methodology
AI-first support solutions
Nice-to-have
passion for customer service
drive customer success
pressure test alphas/betas
feedback to product team
Key Requirements
5-7 Years in a Customer Facing role
Bachelor's degree or equivalent experience
Proof of eligibility to work in the United States
Work Rights
Proof of eligibility to work in the United States is required