Help Desk Agent I

Atos SE

Zaventem, Belgium
On-site
Fluent in dutch
Strong communication skills
Handle incoming calls and tickets
You will play a key role in handling tickets, coordinating interventions, and maintaining clear communication across stakeholders

Job Summary

  • You will play a key role in handling tickets, coordinating interventions, and maintaining clear communication across stakeholders.
  • Atos strives to be an inspiring and supportive employer, ensuring you continue to develop and improve both professionally and personally.
  • The benefits we offer include: A competitive salary and attractive perks (such as a year-end bonus and a pension plan).

Matching Summary

You will play a key role in handling tickets, coordinating interventions, and maintaining clear communication across stakeholders.

Skills & Requirements

Must-have

  • Fluent in Dutch
  • Strong communication skills
  • Handle incoming calls and tickets
  • Coordinate on-site interventions
  • Central point of contact

Nice-to-have

  • Customer-oriented mindset
  • Proactive and organized
  • IT support knowledge

Key Requirements

  • Fluent in Dutch (mandatory)
  • Experience with Salesforce / PSM is a plus
  • Basic understanding of IT support (L1 knowledge is a plus)

Work Rights

Not specified

Tailored Resume

Cover Letter