Sales Support Representative - Residential Trade

Ferguson PLC

Tamarac, FL, United States
Base: $18.71 - $34.36 hourly; bonus/equity: bonus ...
Onsite
Customer service through timely quotations
Coordinate deliveries for customers
Use of crm and phone systems
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves supporting sales associates by determining the best products and solutions while ensuring personalized customer service and accurate sales orders.
  • Ferguson offers competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, paid parental leave, and associate discounts.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $18.71 - $34.36 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, PTO, life insurance, 401(k) match, mental health coverage, paid parental leave

Skills & Requirements

Must-have

  • Customer service through timely quotations
  • Coordinate deliveries for customers
  • Use of CRM and phone systems
  • Respond quickly to customer needs
  • Upselling skills
  • Fast-paced environment adaptability

Nice-to-have

  • Experience in plumbing or HVAC trades
  • Highly motivated and customer service oriented
  • Ability to build relationships
  • General digital literacy including Microsoft Office
  • Ability to quickly learn product knowledge

Key Requirements

  • 0-3 years sales or customer service experience preferred
  • Ability to make timely decisions
  • Ability to follow through on commitments
  • Ability to work Monday-Friday with rotating Saturday shifts

Work Rights

Not specified

Tailored Resume

Cover Letter