Front Office - Duty Manager

Marriott

Singapore, Singapore
**
Guest services and front desk operations
Supervising staff and managing daily operations
Ensuring guest satisfaction and retention
** Marriott is seeking a Front Office - Duty Manager for their Singapore location. The role involves assisting the Front Office Manager in overseeing daily operations, ensuring guest satisfaction, and managing staff within front office functions. **

Job Summary

  • Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis, ensuring an efficient check-in and check-out process.
  • Manages day-to-day operations, ensuring quality standards, meeting customer expectations, and maximizing the financial performance of the department.
  • Supports the developmental needs of others through coaching and mentoring, and fosters an environment where unique backgrounds are valued and celebrated.

Matching Summary

Match Score: 75

** Marriott is seeking a Front Office - Duty Manager for their Singapore location. The role involves assisting the Front Office Manager in overseeing daily operations, ensuring guest satisfaction, and managing staff within front office functions. **

Skills & Requirements

Must-have

  • Guest services and front desk operations
  • Supervising staff and managing daily operations
  • Ensuring guest satisfaction and retention
  • Handling guest complaints and resolving disputes
  • Maximizing financial performance of the department

Nice-to-have

  • Evocative storytelling appreciation
  • Passion for destination heritage
  • Delivering genuine personalized hospitality

Key Requirements

  • High school diploma or GED with 2 years experience
  • 2-year degree in Hospitality or Business
  • Experience in guest services or front desk

Work Rights

Not specified

Tailored Resume

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