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Marriott is seeking a Front Office - Duty Manager for their Singapore location. The role involves assisting the Front Office Manager in overseeing daily operations, ensuring guest satisfaction, and managing staff within front office functions.
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Job Summary
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis, ensuring an efficient check-in and check-out process.
Manages day-to-day operations, ensuring quality standards, meeting customer expectations, and maximizing the financial performance of the department.
Supports the developmental needs of others through coaching and mentoring, and fosters an environment where unique backgrounds are valued and celebrated.
Matching Summary
Match Score: 75
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Marriott is seeking a Front Office - Duty Manager for their Singapore location. The role involves assisting the Front Office Manager in overseeing daily operations, ensuring guest satisfaction, and managing staff within front office functions.
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Skills & Requirements
Must-have
Guest services and front desk operations
Supervising staff and managing daily operations
Ensuring guest satisfaction and retention
Handling guest complaints and resolving disputes
Maximizing financial performance of the department
Nice-to-have
Evocative storytelling appreciation
Passion for destination heritage
Delivering genuine personalized hospitality
Key Requirements
High school diploma or GED with 2 years experience