Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer service skills
Key inventory administration
Maintenance request processing
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and conducts background checks including criminal and sex offender registry checks as part of the hiring process.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement contributions
Skills & Requirements
Must-have
Customer service skills
Key inventory administration
Maintenance request processing
Use of Microsoft Office
Record keeping procedures
Communication skills
Nice-to-have
Familiarity with FAMIS CMMS
Familiarity with Workday
General office experience
Proactive customer communication
Knowledge of accessibility standards
Data analysis techniques
Key Requirements
High school diploma or equivalent
At least two years related experience
Criminal background check
Sex offender registry check
Legal authority to work in the United States
Work Rights
Must have legal authority to work in the United States