The Service Desk Specialist ensures the timely handling of all service requests (Incidents and Requests) submitted by the different areas of the company through the established communication channels for user support (Phone, Chat, Self‑Service Portal, Email), while maintaining a high level of customer satisfaction
Job Summary
The Service Desk Specialist ensures the timely handling of all service requests (Incidents and Requests) submitted by the different areas of the company through the established communication channels for user support (Phone, Chat, Self‑Service Portal, Email), while maintaining a high level of customer satisfaction.
At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today.
Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!
Matching Summary
The Service Desk Specialist ensures the timely handling of all service requests (Incidents and Requests) submitted by the different areas of the company through the established communication channels for user support (Phone, Chat, Self‑Service Portal, Email), while maintaining a high level of customer satisfaction.