Hourly range for new hires is generally $27.60 - $...
Professional banking experience
Complex transaction processing
Client expectation setting
As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the department’s “sales, service, and operations” philosophy
Job Summary
As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the department’s “sales, service, and operations” philosophy.
You'll perform complex transactions and service requests in accordance with established policies and procedures, assess and respond to inquiries from both clients and internal and external business partners.
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.
Matching Summary
As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the department’s “sales, service, and operations” philosophy.
Salary
Hourly range for new hires is generally $27.60 - $34.00; Bonus/Incentives: May be eligible for annual bonus/incentives; Benefits: Competitive salaries, ownership stake, medical and dental insurance, time off, 401k matching, tuition assistance, employee volunteer program, wellness program
Skills & Requirements
Must-have
professional banking experience
complex transaction processing
client expectation setting
risk mitigation
resourceful client-centric communication
Nice-to-have
proactive client contact
operational process execution
in-depth technical interface support
Key Requirements
2+ years of related experience
High school diploma required
Entry level to intermediate knowledge of general banking
Entry level to intermediate knowledge of regulatory compliance
Advanced speaking and writing communication skills