Tour Guide | Highmark Stadium

Long Beach Convention & Entertainment Center

Buffalo, NY, US
$18ph
On-site
Deliver engaging informative tours
Accurate facts and storytelling
Ensure visitor safety
The Long Beach Convention & Entertainment Center is seeking a Tour Guide for Highmark Stadium in Buffalo, NY. The role involves leading engaging tours, providing excellent customer service, and ensuring visitor safety while upholding high service standards associated with the Buffalo Bills and Legends Global

Job Summary

  • As a Tour Guide, you will be responsible for creating memorable guest experiences by delivering engaging, informative tours of Highmark Stadium.
  • This role leads daily and private tours, provides accurate facts and storytelling, ensures visitor safety, and upholds the service standards expected at Highmark Stadium.
  • Join us as we remember the past, while looking forward to the future of the New Highmark Stadium, opening in the 2026 NFL season.

Matching Summary

Match Score: 85

The Long Beach Convention & Entertainment Center is seeking a Tour Guide for Highmark Stadium in Buffalo, NY. The role involves leading engaging tours, providing excellent customer service, and ensuring visitor safety while upholding high service standards associated with the Buffalo Bills and Legends Global.

Salary

$18/hour

Skills & Requirements

Must-have

  • deliver engaging informative tours
  • accurate facts and storytelling
  • ensure visitor safety
  • exceptional customer service
  • maintain professional image
  • communicate with teammates

Nice-to-have

  • positive team-oriented attitude
  • bilingual skills

Key Requirements

  • Ability to communicate effectively with groups
  • Relevant customer service experience
  • Excellent interpersonal and guest engagement skills
  • Ability to memorize and accurately recite scripted tour facts
  • Willingness to be flexible with schedule
  • Computer experience and internet access
  • Ability to stand for long periods
  • Ticketmaster Host experience is a plus
  • Bilingual skills are a plus

Work Rights

Not specified

Tailored Resume

Cover Letter