Field Service Representative

BAXTER HEALTHCARE PTY AUS

Base: $57,680.00 - $86,520.00 cad annually; bonus/...
24/7 delivery, removal, and service support
Maintain equipment within field territory
Manage customer satisfaction and relationships
At Baxter, we are deeply connected by our mission to Save and Sustain Lives, pioneering significant medical innovations that transform healthcare

Job Summary

  • At Baxter, we are deeply connected by our mission to Save and Sustain Lives, pioneering significant medical innovations that transform healthcare.
  • Field Service Technicians are responsible for 24/7 delivery, removal, and service support for products, making a real impact with every repair, delivery, and call.
  • The role requires maintaining equipment, managing customer satisfaction, completing administrative tasks, and collaborating with internal and external stakeholders.

Matching Summary

At Baxter, we are deeply connected by our mission to Save and Sustain Lives, pioneering significant medical innovations that transform healthcare.

Salary

Base: $57,680.00 - $86,520.00 CAD annually; Bonus/Equity: estimated target payout under the Management Incentive Compensation Plan; Benefits: Not specified

Skills & Requirements

Must-have

  • 24/7 delivery, removal, and service support
  • Maintain equipment within field territory
  • Manage customer satisfaction and relationships
  • Complete paperwork and administrative tasks
  • Deliver and remove products
  • Maintain accurate trunk stock inventory
  • Provide equipment overview training

Nice-to-have

  • Understanding of Reverse Osmosis
  • Collaborate with sales and other departments
  • Excellent time management skills
  • Participate in on-call rotation
  • Warehouse responsibilities

Key Requirements

  • 2+ years technical college or equivalent work experience
  • Bilingual (for eastern Canadian market only)
  • High level of organizational skills
  • Strong written and verbal communication skills
  • Working knowledge of Microsoft Office
  • Valid Driver’s license with clean record
  • Able to lift up to 35 kg

Work Rights

Not specified

Tailored Resume

Cover Letter