It Operations Manager For Gxp Applications

Galderma

Mumbai, India
Application run services
Service level agreements (slas)
Gxp requirements compliance
Accountable for delivering Application Run Services and ensuring services meet agreed SLAs and customer needs

Job Summary

  • Accountable for delivering Application Run Services and ensuring services meet agreed SLAs and customer needs.
  • Build and maintain the Application Run operational activities in close cooperation with internal and external teams.
  • Continuously analyze performance of the operations framework, identify recurrent issues, gaps and potentials risk and build mitigation and improvements plans to ensure high quality of service.

Matching Summary

Accountable for delivering Application Run Services and ensuring services meet agreed SLAs and customer needs.

Skills & Requirements

Must-have

  • Application Run Services
  • Service Level Agreements (SLAs)
  • GXP requirements compliance
  • Incident and Change Management
  • ServiceNow activity records

Nice-to-have

  • Focus on results
  • Embrace learning
  • Positive energy
  • Teamwork and collaboration
  • Passionate about meaningful work

Key Requirements

  • GXP Application Operations Experience
  • IT Service Management Processes
  • Audit Support Requirements

Work Rights

Not specified

Tailored Resume

Cover Letter