Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation
Job Summary
Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.
Responsible for the most complex duties of a CSR, exercising considerable independent judgement and accountable for risk by openly exchanging ideas and opinions.
Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Matching Summary
Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.
Skills & Requirements
Must-have
excellent customer service
handling complex CSR duties
cash handling
maintaining confidentiality
following bank policies
risk management
Nice-to-have
deepen customer relationships
consultative conversations
team collaboration
demonstrate core values
flexibility in scheduling
Key Requirements
High school diploma/GED
In-depth knowledge of retail policies and procedures
Ability to interact comfortably and confidently with the public