Not specified (assumed to be hybrid or onsite based on team leadership requirements).
3-5 years customer service experience
3-5 years supervisory leadership role
Bachelor's degree in any field
Solenis is seeking an experienced Customer Service Team Lead to oversee a team in Australia and New Zealand, focusing on delivering exceptional service and driving operational excellence. The ideal candidate should have a strong background in customer service and leadership, with a focus on performance management and process improvement
Job Summary
The role involves leading a team of customer service representatives to deliver exceptional service across Australia and New Zealand.
Candidates will be responsible for monitoring performance metrics, managing escalations, and driving operational excellence.
The company offers competitive salary, incentives, health benefits, and opportunities for professional growth within a rapidly expanding organization.
Matching Summary
Match Score: 85
Solenis is seeking an experienced Customer Service Team Lead to oversee a team in Australia and New Zealand, focusing on delivering exceptional service and driving operational excellence. The ideal candidate should have a strong background in customer service and leadership, with a focus on performance management and process improvement.
Salary
Competitive Salary; Incentives and bonuses available; Health + wellness benefit plan included