Customer Experience Field Specialist

Accel Entertainment, Inc.

Peoria, IL, United States
Base: 55k - 65k; bonus/equity: not specified; bene...
Field-based customer service role
Strong interpersonal skills
Attention to detail
The Customer Experience Specialist is responsible for supporting exceptional service standards across gaming locations through on-site visits

Job Summary

  • The Customer Experience Specialist is responsible for supporting exceptional service standards across gaming locations through on-site visits.
  • This role focuses on assessing customer service quality and building strong relationships with partner locations.
  • Employees enjoy benefits such as PTO, medical insurance, and a 401(k) plan.

Matching Summary

The Customer Experience Specialist is responsible for supporting exceptional service standards across gaming locations through on-site visits.

Salary

Base: 55k - 65k; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance

Skills & Requirements

Must-have

  • Field-based customer service role
  • Strong interpersonal skills
  • Attention to detail

Nice-to-have

  • Outgoing personality
  • Proactive problem-solving skills
  • Hospitality-focused engagement

Key Requirements

  • Prior experience in hospitality or customer service
  • Must possess a valid driver's license
  • Must be over 21 years old

Work Rights

Not specified

Tailored Resume

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